Refund Policy

Effective Date: 18.05.2026

Understanding Our Refund Policy

We want to be open and transparent about how refunds work for digital products on our website.

When you purchase a digital product, you receive immediate access to the content. Because of this, refund terms may differ depending on the product purchased.

30-Day Refund Guarantee for Selected Products

The following products are covered by a 30-day refund policy:

• Anime Instant Pop Brushes
• 40+ Anime Instant Backgrounds

If you are not satisfied with either of these products, you may request a refund within 30 days of your purchase — no explanation required.

Non-Refundable Product

The following product is non-refundable once purchased:

• A.R.T.S. System™

Because the A.R.T.S. System™ includes immediate access to extensive digital educational content, downloadable materials, and program resources, refunds are not offered after purchase or access has been granted.

By completing your purchase of the A.R.T.S. System™, you agree to waive your 14-day right of withdrawal under Article 16(m) of the EU Consumer Rights Directive.

Why We Use This Policy

Digital products can’t be returned in the traditional sense. Once access is granted or content is downloaded, we have no way to reverse the delivery. This policy helps us protect the value of our work while keeping things fair for all customers.

We encourage you to reach out with any questions before purchasing — we’re happy to help you decide if the product is right for you.

Exceptions

We may still offer refunds in rare cases, such as:

• If you were charged in error
• If you were unable to access your product due to a technical issue on our side

If you believe your case qualifies, please contact us within 7 days of your purchase.

Contact

For questions about this policy or refund-related issues, contact us at:
✉️ art@arsenikatsela.com